Privacy Policy

Privacy Policy

Last updated: March 10, 2026

1. Introduction

Welcome to Zedda ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital currency exchange platform, website, mobile application, and related services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Services includes:

2.1 Personal Data

Personally identifiable information that you voluntarily give to us when you register with the Services or when you choose to participate in various activities related to the Services, such as:

  • Full name and contact information (email address, phone number, mailing address)
  • Date of birth and government-issued identification numbers
  • Financial information (bank account details, payment card information)
  • Employment information and source of funds
  • Biometric data for identity verification
  • Transaction history and trading preferences

2.2 Technical Data

Information automatically collected when you use our Services:

  • IP address, browser type, and operating system
  • Device information and unique device identifiers
  • Usage data, including pages visited and time spent on our platform
  • Location data (with your consent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect about you for various purposes, including:

  • Providing, operating, and maintaining our Services
  • Processing transactions and managing your account
  • Verifying your identity and conducting KYC/AML compliance
  • Detecting and preventing fraud, money laundering, and other illegal activities
  • Communicating with you about your account and our Services
  • Improving our Services and developing new features
  • Complying with legal obligations and regulatory requirements
  • Marketing our Services (with your consent where required)

4. Information Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third-party vendors who perform services on our behalf
  • Legal Compliance: When required by law, regulation, or legal process
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: With your explicit consent for specific purposes
  • Safety and Security: To protect the rights, property, or safety of Zedda, our users, or others

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Multi-factor authentication and access controls
  • Regular security audits and penetration testing
  • Employee training on data protection and privacy
  • Incident response procedures

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: enquiries@zedda.co
Address: 14,Esther Adeleke street Admiralty way lekki phase one Lagos, Nigeria.
Address (US): 131 Continental Dr, Suite 305, Newark, Delaware 19713 (US)